Chris Warren Coaching – Terms and Conditions

These Terms and Conditions govern your use of chriswarrencoaching.com and your relationship with Chris Warren Coaching (referred to as “we”, “us” or “our”). By using our website or purchasing our services, you agree to these terms. If you do not agree, please do not use the website or sign up for any coaching services.

Please also read our Privacy Policy for information on how we process your personal data.

Introduction

These terms apply to all users of this website, including any sub domains, unless stated otherwise. By using the website, you confirm that you are at least 18 years old and legally able to enter a contract.

Intellectual Property and Acceptable Use

All content on this website, our coaching app or our communication channels is owned by us or licensed to us and is protected by copyright and intellectual property law.

You may:

• View and access content for your personal use

• Print one copy for personal reference

You must not:

• Copy, distribute or reproduce content for commercial use

• Share paid coaching materials with others without permission

Client Content and Testimonials

If you choose to provide testimonials, written feedback, progress photos or videos, you grant us a royalty free licence to use them for marketing only with your explicit consent. You may withdraw consent at any time.

Medical Disclaimer

We are not medical practitioners. All exercise and nutrition guidance is for general educational purposes.

We strongly recommend consulting a medical professional before beginning any exercise or nutrition programme, especially if you have existing medical conditions.

You acknowledge that all exercise carries risk and you participate at your own discretion.

Data Protection and Privacy

By using our website or coaching services, you agree that we will process your personal information as explained in our Privacy Policy. This may include contact details, health information, training data, progress updates and payment information.

We process data under Contract, Legitimate Interest and optional Consent.

We may use third party platforms including EverFit, Stripe, PayPal, Google Workspace and GoHighLevel to deliver the service. All providers are GDPR compliant.

Your submission of information confirms accuracy and consent for us to use it to deliver coaching safely and effectively.

Prohibited Use

You must not use the website in any way that:

• Causes damage or restricts others’ use

• Is unlawful, harmful or abusive

• Involves copying protected content without permission

Signing Up

You must ensure that all information provided during sign up is accurate and remains up to date.

We may cancel your subscription if you breach these terms.

Cancellation Policy

You may cancel your subscription at any time after the initial commitment period. You can do this through Stripe, PayPal or by contacting us.

You will retain access to coaching services until the end of your current billing cycle. Subscriptions cannot be paused.

Refund Policy

We do not offer refunds once access to coaching materials has been provided. By purchasing, you acknowledge that your right to the 14 day cooling off period ends when digital content is accessed or coaching work begins.

You may cancel future payments at any time.

Availability and Disclaimers

We do not guarantee that the website or coaching app will always be available or error free. We will not be liable for interruptions beyond our control.

You are responsible for ensuring your own device security when accessing the website or coaching platforms.

Limitation of Liability

Nothing in these terms excludes liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

To the maximum extent allowed by law, we are not liable for:

• Loss of business, profits or commercial opportunity

• Loss or corruption of data

• Any indirect or consequential losses

Assumption of Risk

All exercise, fitness and nutrition activities come with risk. You accept full responsibility for your own safety and understand that results vary between individuals.

Personal Responsibility

You are responsible for providing accurate information, following medical guidance where applicable and using your judgement when applying coaching advice.

Expected Results

We cannot guarantee specific results. Individual progress depends on your adherence, effort, lifestyle and personal circumstances.

Testimonials shown are real but not guarantees of individual outcomes.

Communication and Support

We provide support through email, the coaching app and other designated channels. We aim to respond promptly but do not guarantee immediate responses. We do not provide emergency or crisis support.

Termination of Services

We may terminate services if you breach these terms or behave in a way that is inappropriate or harmful. You remain responsible for all payments due prior to termination.

Modification of Programmes

We may update or change the structure, features or content of our coaching programmes at any time to improve service quality.

General Terms

We may update these Terms and Conditions periodically. Continued use of our services indicates acceptance of any updated version.

This agreement is governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the English and Welsh courts.